The information we collect is solely used by the Natural Herbal Gardens for processing your orders. The vital information that you provide is always in the safe hands. As soon as you place an order the information reaches order clearance department where the information is once used for confirming the order it is then forwarded to processing department where the head of department is responsible for processing the order based on the information you provided us. Your phone number and your address is then forwarded to delivery department which is further handed over to the delivery team. All these departments securely use your information and make sure there is no leakage. All the information is electronically transferred and is never printed or distributed by hands unless required. The computers we use for electronic transfer of the information and relevant documentation is secured by the finest securing software approved by federal and state laws. We do not sell or share any information provided by our customers to any third party. We solely take the responsibility of any leakage of information provided by our customers.
If in case the product doesn’t suit you and you intend to claim a refund as we offer money back guarantee on all products that have not helped you recover, product can be returned to us and you can claim a refund which will take about 1 week including the processing and bank dispensation time.
For international purchases, the total amount of the product excluding the delivery charges will be refunded.
Please make sure that the products you intend to return back to us have original tags and labels no matter if the bottles are empty. Kindly keep the packaging safe so that its easier for you to get your money back and for us to process the refund.
INTERNATIONAL ORDERS AND SHIPPING:
All international orders will be shipped within 24 hours after ordering the product. The product will reach you within 4-6 days depending on destination. You are advised to kindly notify us of any address change within 24 hours of purchase because once the product has been shipped on the already mentioned address we will not be responsible for deliveries at the wrong address.
Natural Herbal Gardens believe in quick delivery of the products without causing any delays so that the patient can get their hands on the product as soon as possible. In case of technical delays or any technical mishap the product will get delayed and the customers will be informed over the phone or via e-mail whatever means of communication the customer provided at the time of ordering the product. The delays caused due to major environmental changes, war, fire, economic conditions of the country itself or other natural disasters require full cooperation from the customers in the form of patience and clemency.
Natural Herbal Gardens takes no legal charge or accountability for anything that might happen to you naturally after purchasing our herbal products. We legally claim that all our products are herbal and 100% legal in compliance with our local and federal laws. Still, if something happens to you naturally or your loved one due to the disease itself we shall not be held accountable unless proven that the herbal remedy has caused the problem.
You are not allowed to re-sell the products purchased from Natural Herbal Gardens. Legal action will be taken against clients who distribute our products without obtaining a distribution license from Natural Herbal Gardens.
Our Security Policy
Since our beginnings as a herbal order clinic in 2004, we have NEVER sold or traded any of our customer information, nor have we ever jeopardized that information or your privacy.
Usually, when we place orders online, all of our personal information including credit card information is stored on the company's website server or Internet connected server. It can reside there for months and even years, ripe for the opportunity of theft.
Natural Herbal Gardens does not employ this practice.
Immediately after you place an online order with Natural Herbal Gardens, only a small handful of authorized employees have access to your order, and they will promptly print out your order for further processing in our offices. Following this step, they then delete it from the server immediately. We do not let your information sit idly on a server, and no part of your personal or financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet).
All hard copy orders that have been printed, processed, and shipped are further filed in a secure and protected environment, and then burned after a predetermined time.
Since our start in 2004, Natural Herbal Gardens Store has never sacrificed our customers’ personal information for the purpose of extending marketing relationships with outside firms. We have never sold, traded, or rented our mailing list or customer information. We make the decision to protect your privacy because that’s how we want to be treated. It’s just the right thing to do.
Our promise to you is that we will never sell, share, or trade your information. We do not sell your buying habits. Every bit of information you have given to us stays safely with us…period.